Posted February 24, 2013 by Simon in News

Barclays Release Mobile PIN Sentry

What is Mobile PINsentry?

Mobile PINsentry is a feature in the Barclays Mobile Banking app that you can use in the same manner as you would your PINsentry card reader. It offers you the same convenience as your card reader and the added flexibility of not having to carry your card reader around with you when you’re out and about.

How do I get it?

You don’t need to register for Mobile PINsentry – it’s a feature of the Barclays Mobile Banking app. It’s great for customers who use PINsentry to do their Online Banking. You will need to have upgraded to use the original PINsentry in Online Banking before you can use the mobile version of PINsentry.

Please note that although Mobile PINsentry is a feature of the Barclays Mobile Banking app, it is only designed for use with Barclays Online Banking. There are currently no functions within the Barclays Mobile Banking app that require PINsentry authentication.

You must have a Barclays current account and be aged 16 or above to use Barclays Mobile Banking (BMB). You will need to register and match your UK mobile number with your Barclays current account. Compatible smartphone, operating system and internet access (fees may apply) required.

You are able to register either your personal or your business accounts with Barclays Mobile Banking. If you require both, then you will need to register more than once with a different smartphone device and different telephone number. Business customers may be charged for certain transactions depending on their tariff.

Business and Corporate Barclaycard credit cards cannot be registered to Barclays Mobile Banking at this time.

Will it work on my phone?

Currently the BMB app only works with Android 2.3 and above, iOS 4.2.1 and above or BlackBerry OS 5.0 and above. You may be charged by your service provider for internet access on your smartphone.

How do I log in with Mobile PINsentry?

You will need:

  • The Barclays Mobile Banking app
  • Your Barclays Mobile Banking 5-digit passcode

Go to the Online Banking log-in page:

  1. Enter your surname and then your membership number, card number or sort code & account number. Select Next
  2. Enter the requested number of digits of the long number running across the middle of your debit card, cash card or authentication card (this is usually the last 4 or 5 digits)
  3. Open Barclays Mobile Banking and select Mobile PINsentry from the log-in page
  4. At the Mobile PINsentry page, enter your 5-digit Barclays Mobile Banking passcode
  5. Select Identify and follow the instructions to generate your 8-digit authorisation code
  6. Enter the code on the log-in page and select Log in

How do I use Mobile PINsentry?

You’ll notice there are 3 buttons within Mobile PINsentry: Identify, Respond and Sign. They all have similar functions (to verify your identity and protect your accounts) but are used in different circumstances.
If you’ve logged in with your passcode and memorable word and are asked to authenticate using PINsentry (for example if you are setting up Text Alerts), the process is the same as logging in.
This is used if you’re registering for Barclays Pingit or any other Barclays apps. The process is similar to logging in – you’ll get full instructions when you register.
If you’ve made a payment to someone new in Online Banking, you’ll be asked to sign the payment. The process is similar to logging in – you’ll get full instructions when you’re making your payment.